(FAQ)

When will my order ship?

All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order has shipped, you will receive tracking information via email.

 

How long does shipping take?

  • Standard Shipping: 3–7 business days
  • Priority Shipping: 2–3 business days

Please note that shipping times may vary during launches, restocks, or high order volume.

 

Do you offer refunds?

All sales are final. Due to the nature of our products, we do not offer refunds.

 

Can I exchange my order?

Exchanges are only accepted if your item arrives damaged, defective, or incorrect. Please contact us within 48 hours of delivery.

 

I entered the wrong shipping address. What should I do?

Please contact us immediately at [email protected]. We cannot guarantee changes once your order has been processed.

 

Do you restock sold-out items?

Yes! Some of our most popular items are restocked. Be sure to follow us on social media for updates on restocks and new drops.

 

How can I contact you?

For all inquiries, please email us at:

[email protected]

 

Still have questions?

We’re here to help! Please allow 24–48 hours for a response 💌